Objective: The present investigation aims to determine the gap between users. understanding and expectation of services received with staff presumptions regarding their expectations. Methodology: LibQual questionnaire comprising of 23 indicators grouped into three dimensions (Service impact. information control and library as a locality and space) was used in this research. https://www.diegojavierfares.com/flash-buy-Ambal-D-Zoya-Two-Tone-Knee-Length-Kurtis-p28495-great-pick/